Why is my UIF claim rejected?

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You can appeal a decision of the Commissioner or a claims officer by sending the UI-12 form to your nearest department of labour office. The form must be accompanied with any documents/proof that reinforces your reason to appeal.

Delays can also be caused by claimants submitting incorrect information, such as bank details on their forms, and sometimes employers give incorrect reasons for unemployment on the UI-19 form. In the case of maternity beneficiaries, if they do not claim UIF within six months, they forfeit the claim

What happens if there is a dispute about the payment of benefits?

  • If there is a dispute about the payment or non-payment of benefits an appeal may be lodged at the Regional Appeals Committee within 90 days by completing the correct form.  
  • If an employee is not happy with the decision of the Regional Appeals Committee, s/he can appeal to the National Appeals Committee. The National Appeals Committee’s decision is final. The only remedy an employee has after the National Appeals Committee’s decision is to take his/her dispute to court.
  • Both the above committees may either confirm, change or cancel and replace a decision that was made.

More Information on UIF

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